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CAPITAL ONE ARENA NO BAG POLICY |
Capital One Arena has implemented a strict no bag policy. Bags, backpacks and purses will not be permitted inside the arena. Wallet-size clutches no larger than 5” x 7”, medical bags and parenting bags no larger than 14”x 14”x 6” will be permitted and subject to security screening. If you are bringing a medical or parenting bag, please use the entrance on the corner of 6th and F Street. Prohibited Items: Capital One Arena Management reserves the right to refuse items deemed unsafe, inappropriate or that violate other arena policies. Prohibited items cannot be checked or stored inside the arena. For a full list of prohibited Items, click the Arena Policies button below and click the Prohibited Items dropdown on the website. |
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General Admission Floor ticketholders can start lining up at the Capital One Cardholder Entrance (located at 6th and F Street) beginning at 9 AM on Tuesday, April 1st for the show that evening. Ticketholders are not permitted to line up at Capital One Arena prior to 9 AM. A limited supply of numbered wristbands will be issued to GA Floor ticketholders beginning at 9 AM. The number on your wristband indicates your place in line. Each person will only get one wristband – you must be present with your ticket to receive a wristband. At 5:30 PM, ticketholders with wristbands may begin to line up in numerical order outside the Capital One Cardholder Entrance. Your wristband secures your place in line, so arriving early is not necessary. Ticketholders are not permitted to return to Capital One Arena prior to 5:30 PM. Any ticketholder who did not receive a wristband will line up first come, first serve after those with wristbands. Once doors open, if you return after your number has entered, you will proceed to the back of the line. If you purchased a VIP program for early entry (Mask VIP), separate number wristbands will be distributed starting at 10am. Darling VIP & Sticky VIP do not need to get a wristband – look out for a separate email with details pertaining to your VIP program. Procedures are subject to change without notice. |
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Doors open at 6:30 PM
IT'S SHOWTIME Event is scheduled to start at 7:30 PM on Tuesday, April 1st. Stop by District E to grab your Tyler, The Creator merchandise along with dinner or drinks before the show. You can also get your merchandise on F Street. Merchandise sales will begin at 2 PM. CASHLESS VENUE Capital One Arena is now a cashless venue as part of a continued effort to improve the guest experience by increasing the speed of service. Credit cards, debit cards and contactless payment will be the only form of payment that will be accepted at concessions stands and hawkers. Merchandise locations for concerts and shows will still allow for cash transactions. Reverse ATMs are located next to Guest Services on the 100 and 400 level. This will allow fans to load cash onto a debit card valid for in-stadium purchases. MEDSTAR HEALTH MAMAVA LACTATION PODS Two Mamava Lactation pods, in partnership with MedStar Health, are located at the F-Street elevator landing across from sections 200 and 400, with our ADA accessible pod stationed on the 200 level. Mamava pods are designed with seating, outlets and additional features to provide privacy and comfort to nursing mothers during games, concerts, and events. PORTABLE PHONE CHARGERS You can find chargeFUZE portable phone charging kiosks throughout the arena that allow guests to rent a portable mobile power bank to be used anywhere in the arena and returned to any location on site. ChargeFUZE power-banks are built in to include charging cables for iOS, Android, and other devices. To find the nearest pick up and drop off location, download the chargeFUZE app, ask a member of guest services, or simply scan the QR code on any chargeFUZE station when you see one. CAMERA POLICY No professional photo or video cameras allowed. FOOD & DRINK POLICY Fans and patrons are not allowed to bring in outside food and beverages. NON-SMOKING VENUE Capital One Arena is a non-smoking venue. Smoking is prohibited in the building. TICKET POLICY Everyone age 3 and up needs a ticket to gain entry. All ticket types may enter at any open entrance. |
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CAESARS SPORTSBOOK |
Stop by Caesars Sportsbook at Capital One Arena to grab a drink or place sports bets before or after your event. |
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Tickets for your event are mobile only and can be accessed via your smartphone. Open the Ticketmaster app, log into your account, and sign in and tap your order. Click "View Barcode" to access your tickets and present at the door to get scanned for entry. If the purchaser does not have a smart phone, but someone else in the party does, the purchaser can log into their account online at Ticketmaster.com and transfer their tickets to the other person in their party. |
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