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CAPITAL ONE ARENA NO BAG POLICY |
For the NBA YoungBoy show on October 1st, NO BAGS of ANY SIZE, including clear bags, will be allowed inside the venue. We recommend traveling light and only bringing essentials like your keys and wallet or leaving larger items and bags in your car. If you are bringing a medical or parenting bag, please use the entrance on the corner of 6th and F Street. Prohibited Items: Capital One Arena Management reserves the right to refuse items deemed unsafe, inappropriate or that violate other arena policies. Prohibited items cannot be checked or stored inside the arena. For the safety and security of all guests, ski masks, face coverings, or similar items that conceal identity are strictly prohibited inside the building. Any guest wearing a ski mask or face covering will be asked to remove it immediately, and refusal to comply will result in removal from the building. For a full list of prohibited Items, click the Arena Policies button below and click the Prohibited Items dropdown on the website. |
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Coming to tonight’s event? Show your ticket at Chick-fil-A right across the street (7th St. NW) to receive a free cookie or brownie treat with the purchase of a meal. Opened before and after tonight's event. |
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Tickets for your event are mobile only and can be accessed via your smartphone. Open the Ticketmaster app, log into your account, and sign in and tap your order. Click "View Barcode" to access your tickets and present at the door to get scanned for entry. We recommend that event goers add their tickets to their mobile wallets prior to arriving at Capital One Arena to ensure a smooth and efficient entry. |
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If the purchaser does not have a smart phone, but someone else in the party does, the purchaser can log into their account online at Ticketmaster.com and transfer their tickets to the other person in their party. |
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CASHLESS VENUE
Capital One Arena is now a cashless venue as part of a continued effort to improve the guest experience by increasing the speed of service. Credit cards, debit cards and contactless payment will be the only form of payment that will be accepted at concessions stands and hawkers. Merchandise locations for concerts and shows will still allow for cash transactions. Reverse ATMs are located next to Guest Services on the 100 and 400 level. This will allow fans to load cash onto a debit card valid for in-stadium purchases. MEDSTAR HEALTH MAMAVA LACTATION PODS Two Mamava Lactation pods, in partnership with MedStar Health, are located at the F-Street elevator landing across from sections 200 and 400, with our ADA accessible pod stationed on the 200 level. Mamava pods are designed with seating, outlets and additional features to provide privacy and comfort to nursing mothers during games, concerts, and events. PORTABLE PHONE CHARGERS You can find chargeFUZE portable phone charging kiosks throughout the arena that allow guests to rent a portable mobile power bank to be used anywhere in the arena and returned to any location on site. ChargeFUZE power-banks are built in to include charging cables for iOS, Android, and other devices. To find the nearest pick up and drop off location, download the chargeFUZE app, ask a member of guest services, or simply scan the QR code on any chargeFUZE station when you see one. CAMERA POLICY No professional photo or video cameras allowed. FOOD & DRINK POLICY Fans and patrons are not allowed to bring in outside food and beverages. NON-SMOKING VENUE Capital One Arena is a non-smoking venue. Smoking is prohibited in the building. TICKET POLICY Everyone age 3 and up needs a ticket to gain entry. All ticket types may enter at any open entrance. |
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You can conveniently reserve a locker with Binbox to store any items without having to wait in line. Lockers are available to rent when the doors open for an event and are located in the Gallery Place Alley, accessible from 6th Street for a fee starting at $12 per event. Click on the following link to download the Binbox App, www.binboxlockers.com. |
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Stop by Caesars Sportsbook at Capital One Arena to grab a drink or place sports bets before or after your event. |
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