Exterior construction at Capital One Arena is underway, marking another big step toward bringing our brand-new arena to life. With construction activity now surrounding the majority of the venue, scaffolding and overhead protection will be in place along most of the arena perimeter on 7th Street, F Street, 6th Street, and the Gallery Place alleys. Fans attending events should allow extra time when traveling to the arena, remain mindful of ongoing construction operations, follow all posted signage, and adhere to directions from Monumental Sports & Entertainment and Clark Construction staff on site.
Fans driving to the upcoming Olivia Rodrigo concert on Saturday, October 3 at Capital One Arena are advised to allow extra travel time due to street closures in downtown Washington, D.C. Doors will open at 6:00 PM, and the show will begin at 7:00 PM.
The Homeland Security and Emergency Management Agency has announced road closures, parking restrictions, and transit impacts that motorists should take into consideration through Sunday, October 4. Fans can find a complete list of D.C. road closures here.
Guests driving to the arena should plan alternate routes or consider arriving via public transit to avoid delays.
Fans should refer to the Homeland Security and Emergency Management Agency for additional information and are encouraged to visit @DCPoliceTraffic for the latest updates.
Use the exterior map and event guidance below to orient yourself before you reach the arena. Your recommended entrance is highlighted automatically when the event uses one of the standardized entrance names.
Select an entrance below or tap its numbered marker on the map to display the corresponding details.
If no specific entrance is assigned, follow the entrance shown on your ticket and the directions provided by Capital One Arena team members when you arrive.
Located on F Street at the south side of Capital One Arena.
Located in Gallery Place Way on the north side of Capital One Arena.
Capital One Arena partnered with CLEAR to help fans get into home games faster – for free! To enjoy the quickest way into the building, ticketed fans can enroll by downloading the free CLEAR App and selecting ‘Sports and Events’. On concert day, fans can locate the CLEAR Lane at the 7th and G Streets entrance across from Clyde’s and show the QR code within the CLEAR App to an Ambassador to breeze right through.
Located inside the Gallery Place Atrium.
Located on 6th Street between F Street and G Street.
Tickets for this event are mobile-only and can be accessed using your smartphone. Open the Ticketmaster app, sign in to your account, select your order, and tap View Barcode. Present the barcode at the entrance to have your ticket scanned.
We strongly recommend that eventgoers add their tickets and any associated arena garage parking passes to their mobile wallets before arriving at Capital One Arena to help ensure a smooth and efficient entry.
The arena essentials, kept concise. Open only the topics you need.
Capital One Arena has a strict no-bag policy. Wallet-size clutches no larger than 4" x 6" are permitted. Medical and parenting bags no larger than 14" x 14" x 6" are permitted and subject to security screening. Guests with medical or parenting bags should use the entrance at the corner of 6th and F Street.
You can conveniently reserve a locker with Binbox to store any items without having to wait in line. Lockers are available to rent when the doors open for an event and are located in the second floor of Gallery Place for a fee starting at $12 per event. Click on the following link to download the Binbox App, www.binboxlockers.com .
For concerts and other events, camera policies can vary by event. SLR cameras, detachable lenses, professional-style cameras and video cameras are not permitted for concerts. Video recording, GoPros, camcorders, monopods, tripods and selfie sticks are also prohibited.
All guests are subject to security screening before entry. Arrive early, follow team member directions and review the current prohibited-items list before traveling to the arena.
Review prohibited items →Capital One Arena is now a cashless venue as part of a continued effort to improve the guest experience by increasing the speed of service. Credit cards and debit cards will be the only form of payment that will be accepted at concessions stands and hawkers. Merchandise locations for concerts and shows will still allow for cash transactions.
Reverse ATMs are located next to Guest Services on the 100 and 400 level. This will allow fans to load cash onto a debit card valid for in-stadium purchases.
Capital One Arena is smoke- and vape-free. Outside food and beverages are generally not permitted, and event-specific policies can supplement the standard arena rules.
Explore food and drinks by level before you head to your seats. Use the Capital One Arena Food & Beverage navigator to browse concession locations throughout the building.
Show your ticket before or after the show at Chick-fil-A – right across the street from Capital One Arena (7th St. NW) – to receive a free large fountain drink with any purchase.
Directions →
Stop by Caesars Sportsbook at Capital One Arena to grab a drink or place sports bets before or after your event.
More Information →601 F Street NW, Washington, DC 20004. Plan ahead for event-night traffic, street activity and transit conditions.
Gallery Place/Chinatown provides direct access on the Red, Green and Yellow lines.
Plan Your Trip →
Review current directions and parking options before heading downtown, especially for high-attendance events.
Directions & Parking →
Accessible seating, wheelchair escorts and other accommodations are available throughout Capital One Arena.
Accessibility Information →Choose a level, then tap an amenity to see where to find it.
Guest Services locations are across from Section 102 on the 100 Level and Section 402 on the 400 Level. Team members can help with arena maps, policies, lost and found, accessibility assistance and other guest needs.
First Aid stations are located at Sections 109 and 409. For an urgent need, contact the nearest Capital One Arena team member for assistance.
Two Mamava Lactation pods, in partnership with MedStar Health, are located at the F-Street elevator landing across from sections 200 and 400, with our ADA accessible pod stationed on the 200 level. Mamava pods are designed with seating, outlets and additional features to provide privacy and comfort to nursing mothers during games, concerts, and events.
Capital One Arena offers accessible seating, wheelchair escorts, assistive listening options, sensory resources and additional accommodations for guests with disabilities and special needs. Guest Services can help connect fans with the appropriate resource.
Accessibility guide →Portable chargeFUZE charging kiosks are available on multiple arena levels, including locations near Guest Services and throughout the concourses.
Find concessions by level and explore food and drink options close to your seats.
Explore food & drink →Need to re-check where to enter? Return to the exterior map and event-specific entrance guidance near the top of the page.
Return to entrance map ↑
When purchasing concessions at Capital One Arena event attendees can round up to the nearest dollar to support the community. Proceeds generated from the round-up program benefit the MSE Foundation to build and renovate local playgrounds. Every child deserves a great place to play. Round up at the register and help create safe places where kids can play, grow and thrive.
The essentials fans ask most often, plus any additional questions specific to this event.
Permitted and prohibited items can change, so review the current Arena Policies before your visit. Outside food and beverages are not permitted, although one empty plastic water bottle per person is allowed. Event-specific restrictions may also apply.
View arena policies →Capital One Arena has a strict no-bag policy. Wallet-size clutches no larger than 4" x 6" are permitted. Medical and parenting bags no larger than 14" x 14" x 6" are permitted and subject to security screening. Guests with medical or parenting bags should use the entrance at the corner of 6th and F Street.
Tickets are mobile-entry only. Print-at-home PDFs and ticket PDFs displayed on a phone are not valid for entry. Open your mobile ticket before you reach the entrance and add it to your mobile wallet when possible.
Mobile entry help →Outside food and beverages are not permitted. Guests may bring one empty plastic water bottle per person. Guests with special dietary restrictions should contact Guest Relations before their visit for assistance.
Guest Services locations are across from Sections 102 and 402. First Aid stations are located at Sections 109 and 409.
Yes. Credit cards and debit cards are the accepted forms of payment at concession stands and hawkers. Merchandise locations for concerts and shows may still accept cash. Reverse ATMs are located next to Guest Services on the 100 and 400 levels so fans can load cash onto a debit card for in-arena purchases.
Capital One Arena offers accessible seating on all levels, wheelchair escorts, assistive listening devices, sensory resources and additional accommodations for guests with disabilities and special needs.
Accessibility information →Re-entry rules vary by event type. For concerts, exit and re-entry are not permitted. Team games may use different designated re-entry procedures, so follow the event-specific guidance and current arena policy.