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CAPITAL ONE ARENA NO BAG POLICY |
Capital One Arena has implemented a strict no bag policy. Bags, backpacks and purses will not be permitted inside the arena. Wallet-size clutches no larger than 5” x 7”, medical bags and parenting bags no larger than 14”x 14”x 6” will be permitted and subject to security screening. If you are bringing a medical or parenting bag, please use the entrance on the corner of 6th and F Street. Prohibited Items: Capital One Arena Management reserves the right to refuse items deemed unsafe, inappropriate or that violate other arena policies. Prohibited items cannot be checked or stored inside the arena. At this show, no cameras or external battery packs will be permitted. For a full list of prohibited Items, click the Arena Policies button below and click the Prohibited Items dropdown on the website. |
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Doors open at 6:00 PM IT'S SHOWTIME Event is scheduled to start at 7:30 PM on Tuesday, August 6th. CASHLESS VENUE Capital One Arena is now a cashless venue as part of a continued effort to improve the guest experience by increasing the speed of service. Credit cards, debit cards and contactless payment will be the only form of payment that will be accepted at concessions stands and hawkers. Merchandise locations for concerts and shows will still allow for cash transactions. Stop by District E to grab your ATEEZ merchandise along with dinner or drinks before the show. Merchandise sales will begin at 10 am. Reverse ATMs are located next to Guest Services on the 100 and 400 level. This will allow fans to load cash onto a debit card valid for in-stadium purchases. MEDSTAR HEALTH MAMAVA LACTATION PODS Two Mamava Lactation pods, in partnership with MedStar Health, are located at the F-Street elevator landing across from sections 200 and 400, with our ADA accessible pod stationed on the 200 level. Mamava pods are designed with seating, outlets and additional features to provide privacy and comfort to nursing mothers during games, concerts, and events. PORTABLE PHONE CHARGERS You can find chargeFUZE portable phone charging kiosks throughout the arena that allow guests to rent a portable mobile power bank to be used anywhere in the arena and returned to any location on site. ChargeFUZE power-banks are built in to include charging cables for iOS, Android, and other devices. To find the nearest pick up and drop off location, download the chargeFUZE app, ask a member of guest services, or simply scan the QR code on any chargeFUZE station when you see one. CAMERA POLICY No professional photo or video cameras allowed. FOOD & DRINK POLICY Fans and patrons are not allowed to bring in outside food and beverages. NON-SMOKING VENUE Capital One Arena is a non-smoking venue. Smoking is prohibited in the building. TICKET POLICY Everyone age 3 and up needs a ticket to gain entry. You can purchase tickets at the box office and receive a printed ticket for this show. All ticket types may enter at any open entrance. |
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District Bites, located in District E powered by Ticketmaster is conveniently located in Gallery Place, adjacent to Capital One Arena. Stop by before and after your event to enjoy specialty dishes featuring locally-sourced ingredients – from Detroit-style pizza to handmade desserts. |
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Enjoy an amazing culinary experience before and during the show! The Signature Club is the perfect blend of entertainment and dining, featuring a menu inspired and carefully curated by Jose Andres’ unique cultural and culinary food, drink and design stories mixed with the excitement of a live event. The Signature Club is located by Section 114/115 on the main concourse and opens at 6:00 PM. |
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Caesars Sportsbook at Capital One Arena is home to Guy Fieri’s DC Kitchen + Bar. Be sure to grab dinner & drinks or place a bet before and after your event. |
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Tickets for your event are mobile only and can be accessed via your smartphone. Open the Ticketmaster app, log into your account, and sign in and tap your order. Click "View Barcode" to access your tickets and present at the door to get scanned for entry. If the purchaser does not have a smart phone, but someone else in the party does, the purchaser can log into their account online at Ticketmaster.com and transfer their tickets to the other person in their party. |
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Capital One Arena is partnering with CLEAR to help ticket buyers get into the arena faster – for free! Beat the crowds and enter through the CLEAR Lane at the 7th and G street entrance across from Clyde’s; show the QR code within the CLEAR App to an Ambassador to breeze right through. |
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